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1. Who we are

Makana Massage Therapy is a sole trader business providing professional massage services in Southsea, United Kingdom.

Data Controller Makana Massage Therapy 57 Marmion Road PO5 2AT United Kingdom

Contact email makana.massagetherapy@gmail.com

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2. What personal data we collect

We may collect and process the following personal data

Name and surname Email address Phone number Booking details

Address Information provided via contact or intake forms Health related information relevant to massage treatments

Health information is collected only when necessary to ensure treatments are safe and appropriate.

 

3. How we collect your data

Your data is collected when

You make a booking You complete a contact or intake form You contact us by email phone or website You voluntarily provide information related to your health before a session

 

4. Why we collect your data

Your personal data is collected and processed for the following purposes

To manage bookings and appointments To communicate with you regarding your session To provide safe and appropriate massage treatments To comply with legal and insurance requirements To keep business and financial records where required by law

 

5. Legal basis for processing

We process your personal data based on

Your consent The performance of a contract when you book a service Legal obligations such as record keeping Legitimate business interests related to providing professional services

Health related data is processed only with your explicit consent.

 

6. How your data is stored and protected

Your data is stored securely using trusted service providers such as Wix and email services protected by passwords and security measures.

Access to personal data is limited to the business owner only.

We take reasonable steps to protect your data from loss misuse unauthorised access or disclosure.

 

7. How long we keep your data

We keep personal data only for as long as necessary

Booking and contact data is retained for business and legal purposes Health intake forms are retained securely and only for as long as required to support safe treatments You may request deletion of your data at any time unless retention is required by law

 

8. Sharing your data

Your data is not sold rented or shared with third parties for marketing purposes.

We may share limited data with service providers such as Wix only where necessary to operate bookings and communication systems.

All service providers are required to comply with data protection regulations.

 

9. Your rights

Under GDPR you have the right to

Access your personal data Request correction of inaccurate data Request deletion of your data Withdraw consent at any time Object to processing of your data Request restriction of processing

To exercise any of these rights please contact us using the details above.

 

10. Cookies and website data

Our website may use essential cookies provided by the Wix platform to ensure proper functionality.

You can manage cookie preferences through your browser settings.

 

11. Changes to this policy

This Privacy Policy may be updated from time to time to reflect legal or business changes.

The latest version will always be available on our website.

 

12. Contact

If you have any questions about this Privacy Policy or how your data is handled please contact

Makana Massage Therapy: makana.massagetherapy@gmail.com

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